Privacy Policy
At Trenzuno, operated by Trenzuno Global LLC, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our online store, Trenzuno.com, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from third-party service providers.
Information You Provide
Depending on how you interact with our store, we may collect:
- Your name
- Email address
- Billing and shipping address
- Phone number
- Order and purchase information
- Product preferences and shopping information
- Information you provide when contacting customer support
- Information submitted through forms on our website
- Account information, if you create an account
- Other information you voluntarily provide to us
Payment information may be processed through third-party payment providers. We generally do not directly store complete payment card information on our own systems.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location
- Pages viewed
- Links clicked
- Referring website
- Date and time of website activity
- Shopping cart and browsing activity
- Other technical or usage information
We may use cookies, pixels, tags, and similar technologies to provide and improve our website and services.
3. Cookies and Similar Technologies
Trenzuno may use cookies and similar technologies to help operate our website, remember preferences, maintain shopping carts, understand website usage, improve functionality, and support marketing activities.
Some cookies may be placed by third-party services that provide analytics, advertising, payment, social media, or other functionality.
Depending on your location, you may have options to manage or reject certain cookies through our website or your browser settings.
Disabling certain cookies may affect some website functionality.
4. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Process payments
- Ship products
- Provide customer service
- Communicate with you about orders and transactions
- Respond to questions and requests
- Provide information about products and services
- Improve our website and shopping experience
- Personalize content and shopping experiences
- Detect and prevent fraud, abuse, and unauthorized activity
- Maintain website security
- Analyze website performance and customer trends
- Send marketing communications where permitted by law
- Comply with legal and regulatory requirements
- Enforce our terms and policies
- Protect the rights, safety, and property of Trenzuno, our customers, and others
5. How We Share Information
We may share personal information when reasonably necessary to operate our business and provide our services.
Depending on the circumstances, information may be shared with:
Shopify
Our online store is powered by Shopify, which provides the e-commerce platform used to operate our store, process and manage orders, and provide related services.
Payment Providers
Payment information may be processed by third-party payment processors that enable secure transactions.
Shipping and Delivery Providers
We may provide relevant information to shipping carriers, fulfillment providers, warehouses, and other service providers involved in delivering your order.
Service Providers
We may work with third-party providers that assist with website hosting, analytics, customer support, marketing, fraud prevention, technology, and other business functions.
Legal and Regulatory Authorities
We may disclose information when required by applicable law, legal process, court order, government request, or when we reasonably believe disclosure is necessary to protect our rights, users, property, or safety.
Business Transfers
If Trenzuno Global LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
We do not sell your personal information for money in the ordinary course of operating our business.
6. Marketing Communications
Where permitted by applicable law, we may use your contact information to send promotional messages, product updates, offers, newsletters, and other marketing communications.
You may unsubscribe from marketing emails by using the unsubscribe link included in the message.
Even if you opt out of marketing communications, we may still send necessary transactional or service-related messages, such as order confirmations, shipping updates, or important account information.
7. Third-Party Services and Links
Our website may contain links to third-party websites, applications, social media platforms, payment providers, or other services.
We are not responsible for the privacy practices, security, or content of third-party services.
We encourage you to review the privacy policies of third parties before providing them with personal information.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
10. Children's Privacy
Our website is not intended for children who are under the minimum age required by applicable law to provide personal information without parental consent.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and address the situation.
11. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is used or shared
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Request a copy of certain personal information in a portable format
- Appeal certain privacy decisions where applicable
- Submit a complaint to an appropriate privacy or data protection authority
These rights are subject to applicable legal limitations and exceptions.
To exercise a privacy right, contact us using the information provided below. We may need to verify your identity before completing certain requests.
12. California Privacy Rights
If you are a California resident, California privacy laws may provide additional rights regarding your personal information.
Depending on the circumstances and applicable law, these rights may include rights to know/access, delete, correct, opt out of certain processing or sharing, and receive information about how personal information is collected and used.
Trenzuno does not discriminate against customers for exercising privacy rights granted by applicable law.
If you are a California resident and would like to submit a privacy request, contact us using the information below.
13. International Visitors
If you access our website from outside the United States, your personal information may be transferred to, stored in, or processed in countries other than your country of residence.
Those countries may have data-protection laws that differ from the laws in your country.
Where required by applicable law, we will take appropriate measures concerning international transfers of personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.
We encourage you to review this page periodically for the latest information.
15. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.
Trenzuno Global LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: globaltrenzuno@gmail.com
Website: Trenzuno.com
We will review privacy inquiries and respond in accordance with applicable law.
Trenzuno Global LLC
Everything You Want. All in One Place.